Aside from the fact that I can be a huge hard-ass when it comes to people returning things, sometimes I do genuinely feel bad when there is no way I can return an item for a guest. What sucks the most is when someone has baby clothes that they received as a gift and the gift-giver bought them on clearance and didn’t give them a gift receipt. Baby clothes usually fly right off the rack once they are marked down, so therefore they will salvage more quickly in some cases when the stock runs out. This in turn means that the item will no longer exist in our system. Which also means that after that has happened and it’s gone from our store, the guest can’t even get store credit for the item.
Gift receipts really are your best friend. I find myself talking guests into at least getting a gift receipt with their purchases quite often in the hope that they will give the receipt to the recipient. I’m sure most of them don’t, but at least I helped, you know?
Not that it matters if the purchaser never made the move to give a gift receipt in the first place.
I actually felt bad a few weeks ago when I could not find the gift receipt I had printed for a few items I bought for someone. I’d left the receipt with the items until they were sent out and suddenly it was gone. I preach about the importance of gift receipts (mostly in my head when people come in without gift receipts) and the one I had was gone.
So, there’s one set of guests I feel bad for. If you’re giving a gift, give a gift receipt. So many kids end up with the exact same toys or same clothes, or you got the wrong size, or the kid grew more than you thought. It’s not that the recipient wants to be rude to return it, sometimes they just don’t have a need for several of the same thing for themselves or the kid.
Like, really, you’re going to a wedding and you really think that Aunt Sue maybe didn’t buy them the exact same thing from their registry that you’re buying? Those registries can take a whole day to update at some stores and even that, most people don’t even USE the gift registry for the item.
So, it sucks when there’s a monetary limit on how much you can return at a store without any kind of proof of purchase and the person you gave things to is stuck with the item. Then they bitch at me and tell me how it’s all my store’s fault for having a shit return policy.
You know what? How about it’s shitty that the person who gave you this stuff didn’t give you a gift receipt? Oh, no, Uncle Tom can’t be blamed because he’s old and that’s not how they did things in his day, no no. You didn’t get no dad gum gift receipts! You took what you got and you liked it!
Maybe if people weren’t so shitty and liked to steal everything and defraud everything and everyone, we wouldn’t have to have such rules in place. So now, because of that, our policies suck to you because someone couldn’t give you a gift receipt out of the kindness of their hearts.
So the next time you’re buying someone a gift and it’s a big event like a birthday, a wedding, a baby shower, something where a lot of people you may not even know existed could be buying them gifts, do that person a favor and give them a gift receipt. It’s not that they don’t like what you got (not all of the time anyway), it’s that they don’t need 8 food processors. Seriously. Who does?