As an employee of a hotel, I get a lot of people who want to talk to me. Some people just want to tell me about their day, others want to tell me their life story.
And then there are those who want to use me as a therapist.
It’s nights like that when I wish the phone would ring off the hook or someone would come in to try to rob the place. I mean, I don’t really want us to get robbed, but I would like to be saved from the chatters.
Now, don’t get me wrong, it’s not that I don’t like to hear about people’s lives or the awesome things that they have gotten to do or see, I actually like that a lot. For a moment, I can vicariously live through this person’s past or present experiences and it’s rather cool and exciting. Sometimes other people have way cooler lives than I can ever dream of having.
Like for instance, several weeks ago, a guest came to stay in the hotel that legitimately wrote music for Nat King Cole back in the day. His stories were amazing to listen to and I even managed to get his autograph for my mom who is a big fan of Nat King Cole’s music.
An example of something I don’t want to hear is when you are experiencing relationship issues that are no one’s fault but your own. I don’t care, I don’t want to listen, and I most definitely don’t want to listen to it multiple times a week. There’s a big difference between a one time thing and something drawn out.
Iv’e had guests want to sit in the lobby while they drank their beers and then proceeded to cry into the bottom of the can or bottle. Before things got out of hand a few months back, it really wasn’t a big deal if a guest wanted to have a beer in the lobby, because it was normally later at night when no one was walking in very often. Especially because they would normally finish a beer and leave.
Now it’s a big deal and because of issues I’ve had in the past, they have to keep that crap in their room. I don’t want to deal with it.
I will make polite conversation because it’s my job, or I will let you continue your story because I am too polite and nice for my own good sometimes and have even let people talk my ear off for two hours because I couldn’t find a polite way of saying, “Please shut up, I really, honestly do not care, and I’m trying to watch Netflix in between guests. Oh, and I suppose I could dust something. But just, please, go away.”
Oh, it gets bad, and it seems the slower the hotel is, the more people want to talk to me.
I get it a lot on the phone, too. Someone will call to ask about availability and rates and five minutes later, I am finally giving them the cost. Because, oh my, they just had to tell me why they are calling me, where they are from, where they are going, and WHY before they can actually get around to letting me do my job, which is to try to rent out a room to them.
I don’t want to know how many grandchildren you have, I don’t want to hear about how you are being stepped all over by your partner, and I most certainly don’t want you to hang around in here and try to hit on me when you see a ring on my finger.
Go home, go to your room, go to sleep. Hotel Shut Up is closed.