This blog is not for the easily offended. It is also not for those people who feel that yelling and screaming is the way to get things done in the world of customer service. This blog is for people who work in retail or customer service centric jobs, for those who have common sense, and who have a great sense of humor. Anne has worked in and out of retail for the last several years. Now, after many years of hearing every excuse and insult in the book, she’s speaking out in the name of entertainment.